Items shipped from High Level IT Solutions and our website itskenya.net can be returned 30 days of delivery if they meet the following requirements:

• There is no physical damage on the products
• The product is in the same condition as was delivered, no internal fault has been done.
• The manufacturer’s and supplier’s warranty period has not expired
• The buyer is willing to exchange the product with another one in case of compatibility issues
• The product is not among the items that cannot be returned